The transfer procedure, in rare cases, may not be successful due to problems related to the target PC (whereabout the new license is installed) such as: old version installation on new operating systems, Windows not updated, Windows WMI service not working or other issues (es. presence of viruses, authorization problems, minimum system requirements not respected, etc.).
If the procedure is not successful and / or you decide to request the support of the Progeo Assistance Service, you must be up to date with the annual fee.